Incidents reported on status page for Klu.ai https://status.klu.ai/ en https://status.klu.ai/ Wed, 09 Apr 2025 15:56:51 +0000 https://status.klu.ai/#7abddd47e73f00c71aac4dca6ed9bd47d3b06844b8839604467a7fc0fe8a370f Azure OpenAI Network recovered https://status.klu.ai/ Wed, 09 Apr 2025 15:53:47 +0000 https://status.klu.ai/#7abddd47e73f00c71aac4dca6ed9bd47d3b06844b8839604467a7fc0fe8a370f Azure OpenAI Network went down https://status.klu.ai/ Wed, 09 Apr 2025 15:35:47 +0000 https://status.klu.ai/#9c712b89a4802a1c4acb87cc3322b9d2738c1cf6f584a797f110b60fc3e3700f Azure OpenAI Network recovered https://status.klu.ai/ Wed, 09 Apr 2025 15:32:46 +0000 https://status.klu.ai/#9c712b89a4802a1c4acb87cc3322b9d2738c1cf6f584a797f110b60fc3e3700f Azure OpenAI Network went down https://status.klu.ai/ Wed, 09 Apr 2025 15:11:41 +0000 https://status.klu.ai/#1a7bb9e12789f548bcb1d54a89afea482f56e791521c6eb180da8658f8d9677d Azure OpenAI Network recovered https://status.klu.ai/ Wed, 09 Apr 2025 14:59:39 +0000 https://status.klu.ai/#1a7bb9e12789f548bcb1d54a89afea482f56e791521c6eb180da8658f8d9677d Azure OpenAI Network went down https://status.klu.ai/ Wed, 09 Apr 2025 09:17:37 +0000 https://status.klu.ai/#78d67f88654ae441356e1f8c6c09361eb45230af208a85d810838a79227af162 Azure OpenAI Network recovered https://status.klu.ai/ Wed, 09 Apr 2025 09:08:30 +0000 https://status.klu.ai/#78d67f88654ae441356e1f8c6c09361eb45230af208a85d810838a79227af162 Azure OpenAI Network went down https://status.klu.ai/incident/286446 Mon, 13 Nov 2023 13:03:00 -0000 https://status.klu.ai/incident/286446#1d4e85339db202499dac15dfb6c9d227bc3c58accf8b67d14d64c9069f529acb Studio application server crashed. Team is looking into root cause. No APIs or customer services interrupted during this time. https://status.klu.ai/incident/271408 Wed, 11 Oct 2023 18:16:00 -0000 https://status.klu.ai/incident/271408#8f11e5b120da894c7c0f24f4634e9d65eaa706a36cf2190cf36ea226089bb2f0 Klu App was down for 15 minutes as we moved private server infrastructure networks. This downtime was planned and was part of our continual effort to offer customers high availability and security. All API requests were served during this time. https://status.klu.ai/incident/238241 Thu, 27 Jul 2023 19:15:00 -0000 https://status.klu.ai/incident/238241#171dbc2f41defd0f8426c3dcb744927c8e124d66affcf0538cc9eb2e0b6a59c8 An exceptionally large Context Library prevented some users from reaching the web app for a 3 minutes. No other services impacted. This issue is now resolved. https://status.klu.ai/incident/234990 Tue, 18 Jul 2023 19:47:00 -0000 https://status.klu.ai/incident/234990#26114bad0bd6a7987463dd4427f51777def2fa282c56ff4c6f5c5343af2090b4 AWS Service Disruption – Klu uses AWS CloudFront and Regional Cache for the Klu web-based application. This disruption made the app.klu.ai unavailable for some customers. API services were not impacted during this time. ## From AWS 10:26 AM PDT Between 9:37 AM and 10:13 AM PDT, we experienced elevated error rates for request serviced by the CloudFront Origin Shield and Regional Edge Cache in the US-EAST-1 region. The issue has been resolved and service is operating normally. https://status.klu.ai/incident/231133 Mon, 10 Jul 2023 15:50:00 -0000 https://status.klu.ai/incident/231133#b919282e03f00b37e9574c1bfead0f8efdd01ff700efd9494756675681d72215 A large context request (900k documents) made the Klu web app unavailable for some users for 3 minutes. The incident is now resolved and the team is building capabilities to handle future requests with service impacts. https://status.klu.ai/incident/231134 Wed, 14 Jun 2023 03:55:00 -0000 https://status.klu.ai/incident/231134#84da78e7c279cbc66e62ebac5fbf6a236cd5d8bc0dfdbd0124fa14b2cff07dbf AWS issues resolved and Vercel is now operating normally. https://status.klu.ai/incident/231134 Tue, 13 Jun 2023 15:54:00 -0000 https://status.klu.ai/incident/231134#beb21c304137f9572ff73ca1f905a2277f5000c2871226bbad9bdf4d6834c20d The marketing website is currently unavailable due to AWS Lambda function service issues. This impacts our hosting on Vercel. No other services impacted.